Spoil Shoppers with Multi-Coupon Application

Gone are the days of restrictive, one-size-fits-all discounts. The multi-coupon feature allows e-commerce and D2C businesses to configure complex discount scenarios where multiple coupons can be used together or in specific combinations. Whether it’s pairing a “10% off” code with a “Free Shipping” offer or combining seasonal deals, the multi-coupon feature gives you the flexibility to craft unique promotions that truly resonate with your customers.

Why the Multi-Coupon Feature Matter for Your Business

• Lower Customer Acquisition Costs (CAC): Capture new customers with irresistible offers that stand out from the competition.
• Boost Revenue: Increase the average order value and encourage repeat purchases with strategically combined discounts.
• Strengthen Customer Loyalty: Build trust and loyalty by providing customers with more value and a superior shopping experience.
• Offer Versatile Discounts: Let customers stack different coupon types, such as payment methods and promotional discounts, for maximum savings.

Step-by-Step Guide to Setting Up the Multi-Coupon Feature

Access the Razorpay Dashboard

Log in to your Razorpay account and head over to the Dashboard to manage all your payment and discount settings.

Navigate to the Coupon Configuration Page

Within the Dashboard, find the Coupon Configuration section inside Magic Checkout to begin setting up your multi-coupon feature.

Create and Configure Coupons

Step 1: Create and Configure Coupons: Set up various coupon types and define how they can be combined.

Step 2: Save and Test: Save your coupon setup and test it thoroughly to ensure the correct application.

Step 3: Monitor and Optimize: Track coupon performance and adjust your strategy accordingly. 

Learn more

Combination Types: Create Your Perfect Discount

To help you get started, here’s a quick overview of how you can combine different types of coupons: 

Read Also: Gamify Your Shopping Experience with Coupon Variety

Pro Tips for Maximizing the Multi-Coupon Feature

• Communicate Clearly: Make sure customers know about the multi-coupon feature and how to use it. This transparency will enhance their shopping experience.
• Stay Agile: Regularly review and tweak coupon strategies to align with changing market trends and customer preferences.
• Listen to Your Customers: Use customer feedback to refine discount offerings and make them even more appealing.

Razorpay’s Multi-Coupon feature is designed to enhance your promotional strategies with flexible, multi-layered discounts. By offering a range of discount options, you can create a more engaging shopping experience that drives sales and fosters stronger customer relationships. Start configuring Multi-Coupons today to see how it can positively impact your store’s performance and customer satisfaction.

Get Started With Magic!

Checkout Customization: Elevate Your Brand at Every Step

Customizing your checkout page isn’t just about aesthetics; it’s about crafting a seamless, branded experience that aligns with your business values and resonates with your customers. Here are the key ways you can customize your Razorpay checkout page:

Theming Customization

Personalize the checkout page with your brand’s colors, logo, and design elements. Razorpay’s intelligent theming engine allows businesses to create a cohesive experience by automatically generating an entire color palette from a single primary color. Whether you prefer solid colors or creative patterns, your checkout page can reflect your brand’s unique style. You can also implement festive themes and branded banners to match your campaigns, making every interaction feel timely and relevant.

Language Customization

Engage with your customers in their preferred language by setting a default language for your checkout page. This feature ensures that your audience feels comfortable and connected during their purchasing journey.

Sidebar Design Customization

Choose from various sidebar designs to make the checkout process visually engaging. With these customization options, you can ensure that your checkout page maintains consistency with the rest of your online store, offering a seamless and welcoming experience for customers.

New Feature: Custom Messaging Banners

Taking customization to the next level, Razorpay now offers custom messaging banners. This feature allows businesses to create personalized messages directly on the checkout page, providing a powerful way to engage customers and drive conversions at the critical moment of purchase.

Whether it’s announcing a seasonal sale, highlighting a special offer, or nudging customers towards prepaid options, these banners let you convey essential information in real-time. With just a few clicks, businesses can access their Razorpay dashboard and craft a message that resonates with their audience.

Example banner texts:

“Limited-time offer: Get 20% off on all orders!”

“Free shipping on prepaid orders!”

“Don’t miss our seasonal sale! Up to 50% off!”

Read Also: A Brand-New Checkout from Razorpay is Here!

The Benefits of Checkout Customization

Increase Conversions

Customizing your checkout page—from visual elements to messaging—helps guide customers smoothly through the purchasing process, reducing friction and encouraging them to complete their orders.

Enhance Customer Experience

A personalized checkout experience fosters stronger customer connections. By offering a checkout page that reflects your brand’s identity, you build trust and loyalty with your customers.

Drive Specific Actions

Whether you’re promoting prepaid orders, highlighting exclusive offers, or sharing important updates, checkout customizations—including messaging banners—enable you to influence customer behavior effectively and in real-time.

Strengthen Brand Identity

Consistent branding across every touchpoint, including checkout, reinforces your business’s identity. Razorpay’s customization options allow you to create a checkout experience that mirrors your store’s look and feel, leaving a lasting impression on customers.

Personalize the Checkout Experience and Make it Truly Your Own!

Whether you’re using Razorpay Magic Checkout or standard checkout, checkout customization options are available to all users, ensuring that every business can benefit from these personalized engagement opportunities. To get started, visit the Razorpay dashboard > Account & Settings (on sidebar) > Checkout Settings > Branding and begin your customization journey to see the impact on your conversions and customer satisfaction.

Interested in Magic Checkout and custom customization? Click the link below to get started.

Get Started With Magic!

At Razorpay, we’ve embarked on a mission to unlock this potential. We delved into the science of frictionless conversions, analyzed customer behavior, and prioritized security to craft a revolutionary checkout experience: the brand-new Razorpay Checkout. This isn’t just about shaving seconds off checkout; it’s about redefining the checkout as a strategic touchpoint that fosters trust, boosts conversions, and strengthens your brand identity.

Engineering a Blazing-Fast Checkout Experience

The brand-new Razorpay Checkout is built upon the core principle of one-click checkout simplicity. We’ve harnessed the power of pre-filled addresses and streamlined workflows to reduce the checkout process to a mere 9 seconds. This lightning-fast checkout experience minimises drop-offs, keeps customers engaged, and ultimately leads to increased conversion rates.

But speed is just one piece of the puzzle. We’ve also prioritized fostering trust and security, two pillars essential for a successful checkout experience. Here’s how the brand-new Razorpay Checkout tackles these challenges:

India’s Most Trusted Checkout

First-time shoppers are often hesitant to share their information online. The new Razorpay Checkout integrates seamlessly with the Razorpay Trusted Business Badge, instantly signalling reliability and putting new customers at ease.

Effortless Checkout with Automatic Data Pre-Fill

There’s no need for manual input. Email addresses, phone numbers, shipping details, and payment information, including OTPs for new customers, are all automatically pre-filled. This simplifies the checkout process, makes it 5x faster, and boosts the conversion rate by 40%. 

Gamified Promotions

Who doesn’t love a good deal? The new Razorpay Checkout allows you to personalize and gamify promotions by offering targeted coupons and discounts directly at checkout. This not only increases customer engagement but also boosts your average order value by 47%.

Your Brand, Reflected in Your Checkout

A seamless checkout experience shouldn’t come at the cost of your brand identity. The new Razorpay Checkout empowers you to customize the entire checkout flow with your brand colours, fonts, and logos. This ensures a consistent and cohesive brand experience, from product browsing to successful purchases, with our lightning-fast checkout experience. 

Intelligent COD (Cash on Delivery)

Cash on Delivery remains a popular payment method in India. However, it can be susceptible to fraudulent orders. Our intelligent COD system utilizes sophisticated algorithms to proactively identify and intercept fraudulent orders at checkout, saving you time, money, and the hassle of managing disputes.

Effortless Checkouts, Soaring Sales: The Razorpay Checkout Advantage

The new Razorpay Checkout isn’t just a product; it’s a strategic investment in your business’s future. By prioritizing speed, security, and brand consistency, you can transform your checkout process from a hurdle to a conversion catalyst.

New to Razorpay? Click the link below to join the future of effortless shopping.

The Silent Profit Killer: Understanding Return to Origin

In the competitive world of eCommerce, Return to Origin is a term that frequently surfaces. RTO occurs when a product fails to reach the customer and returns to the seller due to various reasons, such as an incorrect address, the customer not being available, or refusal to accept the order. For businesses, particularly those offering COD, RTO can be a significant pain point, bleeding them dry if not managed properly.

The Return to Origin Abyss: A Problem for Businesses of All Sizes

While large e-commerce players might seem invincible, Return to Origin cuts deep into their margins, too. Imagine the sheer volume of undelivered orders translating into wasted packaging, shipping costs, and manpower.  For smaller businesses, the impact can be even more devastating.  A single high-value RTO order can mean the difference between a profitable month and a significant setback.

Understanding the Reasons for RTO: Why Orders Take a U-Turn?

There are several reasons why orders end up on the dreaded RTO path.  Here are some of the common culprits:

• Incorrect or Incomplete Delivery Addresses: A simple typo or missing apartment number can send your product on a wild goose chase.
• Customer Unavailable: Busy schedules and lack of communication can lead to missed deliveries.
• Cash Not Available for COD Orders: Customers might not have the exact change or forget they opted for COD, leading to a failed delivery attempt.

Shining a Light on the Darkness: How RTO Analytics Can Save the Day

Traditionally, merchants have been flying blind when it comes to Return to Origin. But fear not; innovative solutions like Razorpay Magic Checkout’s RTO Analytics Dashboard are here to shed light on this murky situation. This powerful tool empowers you to:

• Identify Risky Orders: Advanced algorithms analyze historical data and customer behavior to flag orders with a high propensity for Return to Origin.
• Make Data-Driven Decisions: Gain insights into your RTO patterns, allowing you to pinpoint areas for improvement in your checkout process or communication with customers.
• Strategize for Success: The dashboard not only identifies risky orders but also provides actionable recommendations, like blocking high-risk pin codes or implementing stricter COD verification measures.

Your RTO Slayer: Razorpay Magic Checkout’s RTO Analytics Dashboard

Razorpay Magic Checkout’s RTO Analytics Dashboard goes beyond basic reporting, transforming raw data into actionable insights that empower you to slash your RTO rates. Here’s a closer look at the functionalities that make this dashboard a game-changer:

At-a-Glance Overview: The dashboard presents a clear visual representation of your RTO performance for the past 90 days. Three key metrics take center stage:

• Total Successful Orders: This blue bar represents the total number of orders placed by your customers.
• Risky Orders Identified: The red bar highlights orders flagged by Magic Checkout’s RTO Intelligence as high-risk for Return to Origin. These orders are strategically prevented from using the COD payment option, saving you from potential financial losses.
• Safe Orders: The green bar indicates orders deemed safe by the RTO Intelligence algorithm. These orders can proceed with COD as usual.

Deep Dive into Risky Orders: The dashboard doesn’t just identify risky orders; it empowers you to understand why they’re flagged. You’ll gain insights into common red flags like:

• Incorrect or incomplete shipping addresses: Missing apartment numbers or typos can lead to failed deliveries. By identifying these patterns, you can implement stricter address verification measures during checkout.
• Suspicious order behavior: Magic Checkout’s algorithms can detect patterns that suggest a higher risk of Return to Origin, such as multiple orders placed from the same email ID or phone number within a short timeframe. This allows you to take appropriate action, like requesting additional verification from the customer before fulfilling the order.
  

RTO Protection: Peace of Mind for Safe Orders: Even with the best risk assessment tools, occasional RTOs on safe orders are inevitable. This is where Razorpay Magic Checkout’s RTO Protection steps in. For these rare instances, Magic Checkout reimburses the shipping cost, ensuring you don’t suffer unexpected financial losses. This provides peace of mind, knowing you’re protected from unforeseen circumstances.

Actionable Insights to Further Reduce RTOs: The dashboard goes beyond simply reporting data; it empowers you to take action. For example, you can identify specific PIN codes or IP addresses with a consistently high Return to Origin rate. This allows you to take targeted steps like blocking those specific locations to minimize future risks. Additionally, the dashboard can help you identify trends in customer behavior that might be contributing to RTOs. By analyzing this data, you can implement strategies to address these issues, such as improving communication or offering alternative delivery options.

Conquering RTOs: Cookd’s Success Story

Challenge: Cookd, a food products company, relied heavily on COD (70% of orders) but faced high RTO rates, impacting efficiency and finances.

Solution: Cookd implemented Razorpay Magic Checkout with RTO Intelligence to identify and mitigate risky COD orders.

Results:

• Reduced RTO by 46%
• Improved operational efficiency
• Enhanced customer experience (faster checkout)

Gokulraj GK, Head of Growth and Marketing at Cookd, says: “We saw a significant improvement with Magic Checkout. Their RTO Protection is fantastic!”

Read the full success story here. 

Activate Your RTO Slayer: Easy Steps to Unlock the Analytics Dashboard

1. Enable Razorpay Magic Checkout: Integrate Razorpay Magic Checkout seamlessly into your e-commerce platform. (Please click here)
2. Sync Your Logistics: Connect your preferred logistics provider’s account with Razorpay to ensure smooth data flow.
3. Turn on RTO Intelligence: Activate Razorpay Magic Checkout’s RTO Intelligence to unlock the power of data-driven insights and minimize RTOs.

Take control of your Return to Origin destiny and watch your business soar! With Razorpay Magic Checkout‘s RTO Analytics Dashboard by your side, you can gain valuable insights, identify and mitigate risks, and ultimately streamline your business operations for a more profitable future.

Cash on Delivery: Bridging Trust and Convenience

In India, Cash on Delivery accounts for over 65% of e-commerce transactions, making it a significant and influential force in the Indian e-commerce market. Let’s find out the pros and cons of this payment method.

Pros:

Trust Building: In an era plagued by online scams and fraudulent transactions, Cash on Delivery emerges as a beacon of trust and reliability. With Cash on Delivery, customers enjoy the assurance of paying only upon receiving the product, alleviating concerns about potential scams or counterfeit goods. For example, imagine a customer in a Tier 2 city who is hesitant to make online payments due to security concerns. By offering COD the e-commerce store earns the trust of this customer, thereby expanding its customer base.

Wider Customer Reach: Particularly in Tier 2 and Tier 3 cities where apprehensions about digital payments persist, Cash on Delivery serves as a vital conduit for businesses to tap into diverse markets and connect with a broader customer base. For instance, a customer residing in a remote village may lack access to digital payment methods. By providing COD as an option, businesses can cater to such customers, thereby enhancing inclusivity and expanding their market reach.

Stimulating Impulse Buying: By simplifying the purchase process and eliminating the need for upfront payment details, Cash on Delivery fosters impulse buying among online shoppers. The seamless checkout experience encourages spontaneous purchases, resulting in faster checkouts and heightened consumer engagement. Consider a scenario where a customer is browsing an online store and comes across a limited-time offer. With COD, the customer can make a quick purchase without the hassle of entering payment details, thus capitalizing on the impulse to buy.

Cons:

High Returns: One of the significant drawbacks of Cash on Delivery is its propensity for high Return to Origin (RTO) rates. With no upfront investment from buyers, COD orders are more susceptible to returns, leading to increased logistical complexities and operational overheads for businesses. High RTO rates not only impact profitability but also erode customer trust and satisfaction, as frequent returns can indicate dissatisfaction with product quality or inaccurate product descriptions.

Additional Costs: Despite its convenience, Cash on Delivery transactions entail additional expenses for businesses. Delivery partners often levy extra fees on COD orders to cover operational costs and manage returns, thereby increasing the overall cost of order fulfilment. Additionally, businesses incur logistical costs associated with handling cash payments and processing returns, further impacting profitability.

Restricted Cash Flow: Unlike prepaid transactions that ensure immediate fund transfers to merchants, Cash on Delivery payments introduce delays in cash flow, hindering daily operations and posing challenges in managing finances effectively. For businesses, delayed cash flow can impede growth opportunities and strain operational resources, especially during peak seasons or promotional campaigns.

Refund Challenges: Processing refunds for Cash on Delivery orders entails a cumbersome and time-consuming process. From obtaining bank account details from customers to initiating manual payouts, the refund process is fraught with challenges, often resulting in delays and administrative burdens for online businesses. Additionally, refund policies for COD transactions may differ from those for prepaid transactions, further complicating the process and potentially leading to customer dissatisfaction.

Prepaid: Efficiency and Security

The prepaid payment method offers unique advantages, including enhanced delivery convenience, as recipients need not be present at the time of delivery. Payments being made in advance enable items to be left securely with a reception or designated area. Now, let’s explore the pros and cons of this payment method.

Pros:

Streamlined Transactions: Prepaid payments offer a seamless and expedited checkout experience, enabling customers to complete transactions swiftly and securely without the need for cash exchange or additional paperwork. By integrating secure payment gateways and authentication protocols, businesses can streamline the checkout process and enhance user experience, thereby reducing cart abandonment rates and driving conversion.

Enhanced Security: With robust payment gateways and stringent authentication protocols, prepaid transactions offer heightened security and protection against fraud, instilling confidence in buyers and bolstering trust in online transactions. By leveraging encryption technology and fraud detection measures, businesses can safeguard sensitive payment information and mitigate risks associated with cyber threats and fraudulent activities.

Improved Cash Flow: Unlike COD payments that introduce delays in fund transfers, prepaid transactions ensure immediate settlement of funds, facilitating smoother cash flow management and operational efficiency for businesses. By leveraging automated payment processing systems and real-time transaction tracking tools, businesses can optimize cash flow management and allocate resources effectively, thereby enhancing financial stability and scalability.

Cons:

Limited Accessibility: While prepaid payments offer convenience and security, they may alienate segments of the population with limited access to digital payment methods or those who prefer the flexibility of cash-based transactions. For businesses targeting diverse customer demographics, offering multiple payment options, including COD and prepaid, is essential to ensure inclusivity and accessibility.

Buyer Apprehensions: Some shoppers may harbour reservations about prepaying for goods or services, fearing potential fraud or dissatisfaction with their purchases. Overcoming these apprehensions and building trust in prepaid transactions remains a challenge for businesses. By implementing transparent refund and return policies, providing secure payment options, and offering incentives such as discounts or rewards, businesses can alleviate buyer concerns and foster confidence in prepaid transactions.

Boost Prepaid Orders with Razorpay Magic Checkout

While offering diverse payment options, including Cash on Delivery, remains essential, businesses increasingly recognize the value of strengthening their prepaid order share. This shift is crucial for mitigating the challenges associated with COD transactions and maximizing the benefits of prepaid transactions.

Razorpay Magic Checkout emerges as a powerful solution to facilitate this transition. By leveraging Magic Checkout, businesses can seamlessly convert COD orders to prepaid, reaping the advantages associated with prepaid transactions while minimizing the drawbacks linked to COD.

One effective strategy involves targeted outreach to customers who opt for COD orders. Through personalized WhatsApp messages, businesses can incentivize customers to convert their COD orders to prepaid by offering discounts or incentives. These messages include a Razorpay payment link, enabling customers to make prepayments and streamline the transaction process conveniently. Additionally, merchants can consider implementing an extra COD fee as a deterrent for COD orders, encouraging customers to choose prepaid options and further optimizing their payment processes. 

By prioritizing prepaid orders and leveraging the capabilities of Magic Checkout, businesses can enhance their cash flow, reduce return rates, and simplify operational processes.

For businesses looking to provide Cash on Delivery as an option for their customers, Razorpay Magic Checkout offers an additional layer of support. With Magic’s RTO Intelligence, businesses can now efficiently screen and prevent COD orders with a high likelihood of return. This comprehensive solution underscores Magic Checkout’s versatility and capability to address various challenges, ensuring a seamless experience for both businesses and customers.

With Magic Checkout, businesses can navigate the COD vs. prepaid dilemma with confidence, ultimately optimizing their payment strategies and driving sustainable growth in the competitive e-commerce landscape.

Navigating the COD vs. Prepaid Conundrum

As we unravel the complexities of COD vs. prepaid, it’s evident that informed choices are paramount in shaping your e-commerce success. Whether you seek to fortify trust with COD or streamline transactions with prepaid, understanding your options empowers strategic decision-making. For those aiming to bolster prepaid shares, Razorpay Magic Checkout is ready to be your indispensable ally. Seamlessly converting COD to prepaid, Magic Checkout elevates your payment ecosystem, enhancing efficiency and customer satisfaction.

Abandoned Cart Recovery- What is it?

Abandoned cart recovery refers to the process of re-engaging with customers who have added items to their online shopping carts but left the website without completing their purchase. By implementing strategies such as email reminders, personalized offers, and retargeting ads, businesses aim to recover potentially lost sales and improve overall conversion rates.

Abandoned Cart Recovery- Maximizing Opportunities

Monitoring metrics is paramount for informed decision-making, with the cart abandonment rate being one of the most critical indicators. This figure reveals how many customers leave their virtual shopping carts without making a purchase. It’s absolutely crucial for businesses to grasp this data to craft savvy strategies for abandoned cart recovery and re-engage those potential customers.

Targeted Retargeting Strategies

Harnessing demographic insights of cart abandoners enables businesses to tailor their retargeting efforts meticulously. By crafting personalized marketing messages and offers that are aligned with specific audience segments, businesses can significantly enhance the chances of re-engagement and conversion.

Personalized Communication

Going beyond basic demographics, personalized communication based on factors like geographic location, purchase history, and browsing behavior fosters a deeper connection with potential customers. This tailored approach ensures that retargeting efforts resonate with individual preferences, driving higher conversion rates.

Enhanced Customer Experience

By delivering personalized retargeting campaigns, businesses showcase their understanding of customer needs and preferences. This results in a more enriched and customized shopping experience, fostering loyalty and paving the way for repeat purchases.

Gaining a Competitive Edge

In the fiercely competitive e-commerce landscape, leveraging comprehensive cart abandonment data provides a strategic advantage. By executing more relevant and effective retargeting campaigns, businesses can outperform competitors, maximizing sales opportunities and market share.

The Magic Checkout Edge: Reclaiming Lost Sales

Magic Checkout revolutionizes the abandoned cart recovery process, ensuring no opportunity goes untapped. Whether customers drop off after minimal interaction or nearly complete their purchase journey, Magic Checkout diligently captures and shares crucial data with e-commerce providers. Let’s dive into the step-by-step process:

Step 1: Seize Every Opportunity

As customers explore a Magic-powered e-commerce store and add items to their cart, the path to recovery unfolds. With a mere click of “Buy Now,” they encounter the summary page, where their email ID and phone number may already be pre-filled or prompted for input if they’re new to the platform. Even if they decide to exit at this juncture or provide partial information, such as email or phone, Magic Checkout swiftly intervenes, capturing and sharing crucial data with the e-commerce business.

Step 2: Bridge the Gap

As a customer progresses through the transactional journey, should a customer advance beyond the summary page but pause at the address page, Magic Checkout ensures meticulous data management. Phone numbers, emails, and addresses, if furnished, are promptly shared with the e-commerce business, effectively closing the gap between abandonment and recovery.

Step 3: Bringing It All Together

In the final stretch, should a customer abandon their cart at the payment page, Magic Checkout seamlessly shares all provided details with the e-commerce businesses. While resembling native checkouts in this aspect, the distinguishing feature of Magic Checkout lies in its capability to furnish customer data at every checkout stage, furnishing e-commerce businesses with invaluable insights right from the outset.

Read Also: 10 Abandoned Cart Recovery Strategies for E-commerce Success

The Magic Difference

With Magic Checkout, it’s not just about the big picture—it’s about the little details that make all the difference in abandoned cart recovery. From the first click to the final confirmation, we’re there every step of the way, empowering businesses to craft targeted strategies that drive results. With a touch of magic, we capture and share information at every stage, ensuring e-commerce businesses have the insights they need to reclaim lost sales.

Unleashing the Power of Magic Checkout: Revolutionizing Abandoned Cart Recovery

Magic Checkout doesn’t just promise results—it delivers. With a remarkable 85%+ increase in abandoned cart generation, Magic Checkout stands as the ultimate solution for e-commerce businesses seeking to reclaim lost sales opportunities. But that’s not all. Our platform goes beyond conventional methods, offering seamless data sharing that empowers businesses to take decisive action.

Reigniting lost prospects and expediting transactions is no longer a challenge with Magic Checkout. By leveraging the Magic URL in retargeting efforts, e-commerce stores can witness a remarkable transformation. This URL acts as a gateway to accelerated transactions, activating the Magic checkout modal with just a click. With transactions propelled by an impressive 5x speed, Magic Checkout doesn’t just streamline the process—it supercharges it, facilitating efficient abandoned cart recovery.

Say goodbye to lost sales and hello to unprecedented growth with Magic Checkout. Experience the power of seamless data sharing and accelerated transactions, setting new standards for cart abandonment recovery.

Empowering Conversion Every Step of the Way

Regardless of the stage of cart abandonment, Razorpay Magic Checkout is poised to equip e-commerce stores with the insights necessary to enhance conversion rates. Experience the difference with Magic Checkout. Discover how our seamless approach to data sharing can transform your retargeting efforts and propel your business forward. Abandoned cart recovery is just a click away!

This comprehensive guide serves as your roadmap, providing step-by-step instructions tailored to each platform—Android, iOS, React Native, Capacitor, and Ionic—ensuring a seamless transition to the latest versions of Razorpay SDKs. 

So, without further ado, let’s dive into the world of SDK upgrades and unlock the full potential of Razorpay Payments for your applications.

Read about our latest enhancements to Razorpay Payments SDK upgrades here. 

How to Check Your Razorpay SDK Version?

Android Native

1. Open your Android project in Android Studio.
2. Navigate to the `build.gradle` file of your app module (usually `app/build.gradle`).
3. Look for the `dependencies` block in the file.
4. Find the line that includes the Razorpay SDK dependency.
5. The version number will be alongside the SDK name in the format`x.y.z`.

iOS Native

1. Open your iOS project in Xcode.
2. In the project navigator, locate the `Podfile` in the root directory of your project.
3. Open the `Podfile` and look for the line that specifies the Razorpay SDK pod.
4. The version number is represented by `x.y.z`.

Cordova

1. Open your Cordova project in your preferred code editor.
2. Navigate to the `config.xml` file in the root directory of your project.
3. Look for the `<plugin>` tag that includes the Razorpay SDK plugin.
4. The version number is represented by `x.y.z`.

Ionic

1. Open your Ionic project in your preferred code editor.
2. Open the `package.json` file in the root directory of your project.
3. In the `dependencies` section, look for the razorpay entry.
4. The version number is specified next to the package name in the format `x.y.z`.

Flutter

1. Open your Flutter project in your preferred code editor.
2. Open the `pubspec.yaml` file in the root directory of your project.
3. In the `dependencies` section, look for the razorpay entry.
4. The version number is specified next to the package name in the format x.y.z.

Capacitor

1. Open your Capacitor project in your preferred code editor.
2. Open the `package.json` file in the root directory of your project.
3. In the `dependencies` section, look for the razorpay entry.
4. The version number is specified next to the package name in the format x.y.z.

Note: Below are the minimum supported versions that meet compliance standards. Any version above these will also be compliant.

Razorpay Payments SDK Upgrades

Upgrading Android SDKs

Standard:

To upgrade the Standard Android SDK, follow these steps:

Check the Latest Version: Check the latest version of Standard Checkout here.

Update Gradle: In the app-level Gradle build file, update the SDK version to the latest release.

Sync Gradle: Once the Gradle syncs, inspect for compile-time errors and refactor the code to accommodate any newer changes.

Sanity Check: Perform a thorough check to ensure all changes are correctly implemented. If everything looks good, your upgrade is complete.

Note- Minimum compliant version required.

Custom:

To upgrade the Custom Android SDK, follow similar steps:

Check the Latest Version: Check the latest version of Custom Checkout here. 

Update Gradle: In the app-level build.gradle file, update the SDK version in the dependencies section.

Sync Gradle: After updating, sync Gradle and check for any compile-time errors.

Sanity Check: Ensure all changes are correctly integrated and the application functions as expected.

Upgrading iOS SDKs

Standard:

For upgrading the Standard iOS SDK, adhere to the following steps:

Update Podfile: In your project’s Podfile, specify the latest version of the SDK. Click here to learn more about the update.

Note: Not mentioning any version will automatically pick the latest version from Cocoapods.

Update Pods: Run pod repo update to fetch the latest release versions of the pods.

Sanity Check: After updating, ensure that the integration is successful and there are no issues with the updated SDK.

Custom:

For the Custom iOS SDK upgrade:

Update Podfile: Similar to the Standard SDK, update the Podfile with the latest version of the Custom SDK. Click here to learn more about the update. 

Note: Not mentioning any version will automatically pick the latest version from Cocoapods.

Run Pod Update: Execute pod repo update to fetch the latest release versions of the pods.

Verify Integration: Verify that the updated SDK integrates seamlessly with your project and doesn’t cause any disruptions.

Upgrading React Native / Capacitor / Ionic Package with NPM

For upgrading these packages using npm:

Navigate to Project Directory: Open a terminal or command prompt and navigate to your project directory where the package.json file resides.

Update Specific Package: Use the npm update command followed by the package name to update a specific package to its latest version.

Example:

npm update <razorpay_package_name>

• Replace <package_name> with the name of the package you want to update.
• Package names:

Review Updates: After running the update command, review the updates fetched by npm to ensure they don’t introduce any breaking changes.

Test Application: Conduct thorough testing to ensure that the updated packages don’t affect the functionality of your application adversely.

Commit Changes: If everything is functioning correctly, commit the changes to your version control system to share the updates with other developers.

To learn more about these updates, click here. 

Upgrading Flutter

For Flutter projects utilizing Razorpay packages, upgrading is a breeze. Follow these steps:

Navigate to Project Directory: Open a terminal or command prompt and navigate to your project directory, where the package.json file is located.

Run Flutter Pub Upgrade: Once in the project directory, execute the following command:

dart pub upgrade <razorpay_flutter_package_name>

This command upgrades the dependencies listed in your pubspec.yaml file to their latest compatible versions.

Package Names:

Standard: razorpay_flutter

Custom: razorpay_flutter_customui

Review Updates: After the upgrade, review the updates fetched by npm to ensure they didn’t introduce any breaking changes or conflicts with your code.

Test Your Application: Conduct thorough testing to ensure that everything functions as expected with the new versions.

Commit Changes: If all checks out, commit the changes to your package.json and package-lock.json (if present) files to version control, allowing other developers working on the project to benefit from the updates.

Note: To learn more about the update, click here. 

Upgrading Cordova Packages

To check your Razorpay SDK version follow these steps:

1. Open your Cordova project in your preferred code editor.
2. Navigate to the `config.xml` file in the root directory of your project.
3. Look for the `<plugin>` tag that includes the Razorpay SDK plugin.
4. The version number is represented by `x.y.z`.

For Cordova projects integrating Razorpay packages, upgrading follows these steps:

Navigate to Project Directory: Open a terminal or command prompt and navigate to your project directory, where the package.json file is located.

Update Specific Package: Use the following command to update the Cordova package to its latest version:

cordova plugin update com.razorpay.cordova –save 

Review Updates: After updating, review the updates fetched by npm to ensure they didn’t introduce any breaking changes or conflicts with your code.

Test Your Application: Conduct thorough testing to ensure that everything functions as expected with the new versions.

Commit Changes: If all checks out, commit the changes to your package.json and package-lock.json (if present) files to version control, enabling other developers working on the project to benefit from the updates.

Note: To learn more about the update, click here. 

Conclusion: Razorpay Payments SDK Upgrades

Upgrading SDKs is crucial to leverage new features, enhancements, and bug fixes. By following the outlined steps specific to each platform, you can ensure a smooth transition to the latest Razorpay Payment SDK upgrades, thereby enhancing your application’s performance and user experience. Always remember to thoroughly test your application after the upgrade to catch any unforeseen issues before deploying to production.

Frequently Asked Questions

Q1: Would this entail downtime of the payment link?
Answer: No, this update will not cause any downtime for the payment link.

Q2: Would there be any change to the settlement process post upgradation?
Answer: There will not be any change in the settlement process after the upgrade.

Q3: Would it entail changes to be done in the SAP APIs to accommodate any changes?
Answer: There will not be any changes to the APIs either.

But here’s the exciting part: we don’t just want to tell you about these updates – we want you to experience them firsthand. So, without further ado, let’s roll up our sleeves and dive into the details. Click on each link to explore each update and see what’s in store:

Razorpay Standard Checkout SDKs

Integrate With Flutter Standard SDK

Integrate the Razorpay Flutter Standard plugin with our native Android and iOS SDKs, acting as a wrapper around them.

To find out more, click here.

Integrate With React Native Standard SDK

Integrate with Razorpay React Native Standard SDK to accept payments from customers on your React Native app.

To find out more, click here.

Integrate With iOS Standard SDK

Integrate the Razorpay Payment Gateway with your iOS app and start accepting payments.

To find out more, click here.

Integrate With Android Standard SDK

Use Razorpay Standard SDK to integrate the Razorpay Payment Gateway with your Android Application.

To find out more, click here. 

Integrate With Cordova Standard SDK

Integrate Razorpay Payment Gateway on your Cordova app to accept payments.

To find out more, click here.

Integrate With Capacitor Standard SDK

Integrate Razorpay Payment Gateway on your Capacitor app to accept payments.

To find out more, click here.

Razorpay Custom Checkout SDKs

Integrate With Android Custom SDK

With Razorpay Android Custom SDK, customize the Razorpay Checkout UI, including colors, themes, and validation of customer inputs. Configure and integrate payment methods on the Checkout form.

To find out more, click here.

Integrate With iOS Custom SDK

With Razorpay iOS Custom SDK, customize the Razorpay Checkout UI, validate customer inputs, and configure payment methods.

To find out more, click here.

Integrate With React Native Custom SDK

The React Native SDK acts as a wrapper around the Razorpay Custom UI SDK to build a dynamic and responsive Checkout interface for your iOS or Android application.

To find out more, click here.

Integrate With Flutter Custom SDK

Flutter custom SDK is a wrapper for the Flutter framework that interacts with our native custom SDK (iOS and Android platforms), allowing Flutter apps to initiate payment and other operations.

To find out more, click here.

Each link above opens the door to a world of possibilities where smoother transactions, enhanced security measures, and innovative features await your exploration. Click on the provided links to explore each update in detail and unlock the full potential of your payment integration experience.

Happy integrating!

However, amidst this flourishing ecosystem, the specter of failed transactions looms large. For every Indian shopper, the frustration of encountering a failed transaction is all too familiar. Whether it’s during a crucial purchase or an impromptu shopping spree, the sudden disruption can lead to cart abandonment, resulting in lost revenue for online retailers.

According to industry data, approximately 25% of checkout payments fail, with only a fraction of customers successfully navigating the retry process post-failure. In such a scenario, the need for a proactive solution to address payment failures and recapture lost revenue becomes imperative.

Introducing Razorpay Intelligent Payment Retry

Razorpay Intelligent Payment Retry is a groundbreaking solution designed to revolutionize the way online stores handle payment failures. Leveraging advanced technology and extensive integration with financial and technical partners in the payment ecosystem, Razorpay Intelligent Payment Retry goes beyond traditional retry mechanisms to provide a superior failure-handling experience compared to any other checkout product in the market.

How Does Razorpay Intelligent Payment Retry Work?

When a payment fails during checkout, Razorpay Intelligent Payment Retry springs into action, utilizing a sophisticated next-best action algorithm. This algorithm takes into account a myriad of data indicators, including user preferences, error messages, merchant categories, offers, platforms, devices, and instrument downtimes. Based on this comprehensive analysis, Razorpay Intelligent Payment Retry provides clear, relevant, and practical suggestions to users, guiding them through the payment recovery process with ease.

Benefits of Razorpay Intelligent Payment Retry

• Enhanced Customer Experience: By proactively assisting users when a payment fails, Intelligent Payment Retry enhances the overall customer experience, fostering loyalty and trust.
• Increased Revenue: With its superior failure handling capabilities, Intelligent Payment Retry helps online stores recover failed payments, boosting revenue and maximizing sales opportunities.
• Streamlined Operations: By automating the payment recovery process, Intelligent Payment Retry streamlines operations for online stores, reducing manual intervention and improving efficiency.
  

Also Read: Reclaim Lost Sales: Introducing Razorpay Failed Payment Recovery

Embrace the Future of Payment Recovery

In conclusion, Razorpay Intelligent Payment Retry represents the future of payment recovery in the e-commerce industry. With its advanced technology, comprehensive data analysis, and customer-centric approach, it offers online stores a powerful tool to address payment failures effectively and maximize revenue potential.

Are you ready to revolutionize your payment recovery strategy? Get in touch with us today to learn more about Intelligent Payment Retry and discover how it can benefit your business. Don’t let payment failures hinder your growth. Try Razorpay Intelligent Payment Retry and unlock the full potential of your online store.

Manually entering OTPs can be a cumbersome process for customers, often causing delays and frustration during online transactions. However, there’s a solution on the horizon: Razorpay OTP Assist. Designed to streamline the authentication process, Razorpay OTP Assist automates the retrieval, filling, and submission of OTPs, eliminating the need for manual entry. This innovative solution enhances the overall transaction experience for customers and businesses alike, ensuring smoother and more efficient online transactions.

How Razorpay OTP Assist Works

Razorpay OTP Assist streamlines the authentication process by automating the retrieval and submission of OTPs. Here’s how it works:

Automatic OTP Retrieval: When a customer initiates a transaction, OTP Assist automatically fetches the OTP. 

Effortless OTP Application: The retrieved OTP is seamlessly applied to the transaction, eliminating the need for customers to enter the code manually.

Instant Submission: Once the OTP is filled, OTP Assist swiftly submits it, ensuring a smooth and efficient transaction process.

By automating these steps, OTP Assist significantly reduces the time and effort required for authentication, resulting in faster transactions and improved user experiences.

Benefits for Customers: Improving their Shopping Experience

Razorpay OTP Assist offers a host of benefits for customers, including:

• Convenience: With OTPs automatically retrieved and applied, customers can complete transactions with minimal effort, enhancing convenience and reducing friction during checkout.
• Time Savings: By eliminating the need for manual entry, OTP Assist saves customers valuable time, enabling faster and more efficient transactions.

Benefits for Businesses: Driving Success and Growth

For businesses, OTP Assist delivers tangible benefits that contribute to success and growth:

• Increased Transaction Success Rates: By optimizing authentication processes, Razorpay OTP Assist boosts transaction success rates by 3%, resulting in higher conversion rates and increased revenue for businesses.
• Improved Customer Satisfaction: Let your customers enjoy a 4X faster OTP experience, enhancing satisfaction and loyalty with a smooth transaction process that fosters long-term relationships and repeat business. 
• Enhanced Operational Efficiency: With automated OTP retrieval and submission, businesses can streamline their operations, reducing manual intervention and improving efficiency.

More Sales Start Now: Activate Razorpay OTP Assist

mWeb Users (Standard Checkout)

No Action Required: Razorpay OTP Assist is Now Active

We’re excited to announce that Razorpay OTP Assist is now seamlessly integrated and automatically active for mWeb standard checkout users. This means your customers can enjoy a frictionless checkout experience with automatic OTP read and submit functionality. This enhancement will boost your conversion rates by 10%.

mWeb Users (Magic Checkout)

No Action Required: Razorpay OTP Assist is Now Active

Similar to mWeb standard checkout, Razorpay OTP Assist is already live and active for Magic Checkout users. They’ll benefit from the automatic OTP read and submit feature, eliminating the need for manual entry and driving a 10% increase in your conversion rates.

mApp Users (Standard Checkout)

To enable OTP Assist, you’ll need to upgrade to the latest Razorpay Android SDK. If your current version is 1.6.33 or below, upgrading ensures you can leverage the auto-read and auto-submit functionality for a smoother checkout experience.

mApp Users (Custom Checkout)

To activate OTP Assist for mApp custom checkout, follow these steps:

1. Upgrade to the latest Razorpay Android SDK.
2. Once upgraded, click on this link and follow the steps in our comprehensive integration guide: https://razorpay.com/docs/payments/payment-gateway/android-integration/custom/otp-assist/

mApp Users (S2S)

To enable Razorpay OTP Assist for mApp S2S, follow these steps: 

1. Install the latest custom SDK.
2. Once done, click on this link and follow the steps in the integration document- https://razorpay.com/docs/payments/payment-gateway/s2s-integration/features/otp-assist/

Embrace a seamless checkout experience with Razorpay OTP Assist. Start simplifying payments today!